Release 2.03.20

June 23, 2008

Release Notes: Version 2.03.20

This post summarizes changes made in the most recent release of the software, version 2.03.20.

Bug Fixes

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Verify the Roster

June 18, 2008

  1. Open the class detail you would like to verify the roster for.
  2. Click on the ‘Prizes & Results’ tab.
  3. On the bottom area of this window, you will see a button, ‘Verify Roster…’
  4. A new window will appear with two columns, ‘Verified Entries’ and ‘All Entries’.
  5. At the top of this screen, please enter the entry numbers that are needed to be verified, and then either click the ‘Verify’ button, or hit ‘Enter’ on your keyboard after each entry number.
  6. During each action, the entry numbers will move from ‘All Entries’ to ‘Verified Entries’, showing you the remaining entries in the right hand column.
  7. When you are finished, please click the ‘Done’ button, this will close the window as well.
  8. If you have remaining entries in the right hand column, a message will appear asking you, “Do you want to mark the remaining un-scratched entries as scratched?”. Please answer the question accordingly, and the window will go away.

Create a ShowGroundsLive.com Account

June 18, 2008

To create a ShowGroundsLive.com account for yourself or an exhibitor, please follow these steps:

  1. Open the exhibitor’s ‘RTO’ record, or create a new record if one doesn’t exist.
  2. Under the ‘General’ tab, you will see an ‘Online Account Information’ area to the right of the window.
  3. Here, you may enter their email address (this will be their login as well as the email they will receive updates and information from ShowGroundsLive.com).
  4. Below this, inquire with them and enter a secure password they would like. Please assure them they may change this password within a ShowGroundsLive.com session.
  5. Next, click the ‘Create Account’ button in this area.
  6. Save the record.
We suggest to test the account login at ShowGroundsLive.com, then confirm with the exhibitor of the email address and password you have entered.
Only one email address (login) is allowed for the system. Two (or more) RTO’s may not have the same email address, as the system will not understand which account they are trying to login to online, and therefore will not work.
If during the Account Creation process, you receive the error ‘Web customer exists with this email.’, and the exhibitor does not have another email address, you may complete the following steps to find out who has used the email for their login.
  1. In the RTO list view, type Apple-E (on Windows, this is Ctrl-E). This will bring up the ‘Query Editor’ window.
  2. In the left hand scroll down menu, titled ‘Available Fields’, choose ‘Email_Address’.
  3. In the right hand menu, titled ‘Comparisons’, choose ‘is equal to’.
  4. In the bottom text field, titled ‘Value’, please type the email address exactly as was entered in the RTO record originally.
  5. Lastly, please click the ‘Query’ button, or hit ‘Return’ on your keyboard.
This will bring you back to the RTO list view, showing you the record with this matching email address. You may discuss with the exhibitor further as to the next action in creating their account.

Charge a Deposit for Web Entries

June 18, 2008

To charge your exhibitors a deposit for their entry when entering via ShowGroundsLive.com:

  1. Please login to the client.
  2. Click ‘Shows’ on the palette, and open the show you would like to charge a deposit for.
  3. In the show detail, under the ‘Web’ tab, you will see a ‘Web Deposits’ area at the bottom of this page.
  4. Here, you may choose whether or not you would like a web deposit to be charged to your customers, and if so, for it to be either a Fixed or Custom amount.
Web Deposits are charged to your customer during the last step of entering online. If a web deposit is required, and your exhibitor chooses not to use their credit card online, they will not be entered into the show.

 

 

 

 

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June 12, 2008

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Web Caching - Configuration

June 5, 2008

Overview: The web cacheing mechanism was built to help handle high-demand times. The mechanism was built entirely in 4D and will likely be replaced through other strategies, such as using Apache.

Configuration:

The cacheing mechanism is configured using a single text file. This text file resides in the Database or Server Database directories. The file is called URLS.txt

Example:

action=ring
##action=ring.launcher
action=root.main
##action=schedule.launcher
action=schedule
action=results
action=entries
##action=entries.detail
action=classes
action=Rider
action=Owner
action=Trainer

By default no pages are cached. To turn on cacheing the first part of URI needs to be added to the text file. As ShowGroundsLive is a FuseBox application this is referred to as the “Circuit”. When a circuit is added to the file that items will be cached by the server. Specific actions within the circuit can be disabled by adding additional lines for those actions with a “##” (pound sign) before them. These subitems or actions will then be ignored for cacheing. To turn off cacheing simply remove all items from the file OR add the pounds sign to the head of each line to “comment” or negate those cacheing directives.